FAQ

Key Features

There are other playmats in the market, how is Buds & Bear different?

Are they eco-friendly?

What are they made of?

Is Buds & Bear great for exercise, aerobics, and yoga?

Cleaning

Oops I got a spill on my playmat, how do I clean it?

Durability

Why do I see dents or crease on mat surface?

I have pets at home, are the playmats scratch resistant?

How long do Buds & Bear playmats last?

How can I make sure Buds & Bear playmats last a long time?

Safety

Is there a safety precaution for the playmats?

My baby’s safety and health is a priority. Is Buds & Bear playmats safe?

Are Buds & Bear playmats non-toxic?

Designs

The design I like is sold out! Will you be restocking?

Usage

I already have a carpet at home, can I use a Buds & Bear playmat on top of it?

Can I put furniture on top?

Flooring types that is suitable for Buds and Bear playmats:

The playmat’s edges are not flattening, any tips?

Where is the most suitable place to put my playmat?

Can I put my playmat on my balcony and gardens?

When we unrolled ours the inner edge has a slight curl to it- what can we do?

What are the size options of Buds & Bear playmats?

Warranty

Does Buds & Bear playmat come with a warranty?

Shipping & Returns

I just ordered my playmat! How long will the shipping take?

My playmat comes with a defect, how do I return it?

Others

I’m unsure of the finishing texture based on the photos, can you explain more?